Privacy Statement

Prooff has its registered offices at Terbregse Rechter Rottekade 137, 3055 XC Rotterdam.

Responsibility for the processing of personal data

Your privacy is of great importance to Prooff; consequently, it complies with the Personal Data Protection Act and European Data Protection Directive 95/46/EC. Moreover, Prooff has anticipated the General Data Protection Regulation, which will replace the aforementioned acts with effect from 25 May 2018. This privacy statement covers all the legislation jointly referred to as ‘Relevant Data Protection Legislation’.

Prooff is responsible for processing personal data in the way described in this privacy statement and is, therefore, the ‘controller’ in the sense of the Relevant Data Protection Legislation.

Contact details:
Terbregse Rechter Rottekade 137
3055 XC Rotterdam
+31 (0) 10 211 0080


Personal data that we process

Prooff processes your personal data because you use our services and/or because you provide us with this data. We process your data in order to implement our agreement and/or to fulfil a legal duty to align our services with your requirements as well as possible.

Prooff does not keep your personal data for longer than is strictly necessary to realise the objectives for which your data has been collected. For each contract for services, we observe the following retention periods for the various categories of personal data we process.

Below, you can refer to an overview of the personal data we process, and the corresponding retention periods:

Company data
● Company name - indefinite period
● Visitor’s address - indefinite period
● Correspondence address - indefinite period
● Invoice address - indefinite period
● Email address (addresses) - indefinite period
● Bank account number - indefinite period
● Name details - indefinite period
● VAT number - indefinite period
● Chamber of Commerce number - indefinite period

Personal data
● First name - indefinite period
● Prefix - indefinite period
● Surname - indefinite period
● Telephone number (numbers) - indefinite period
● Email address (addresses) - indefinite period


Special and/or sensitive personal data which we process

Our website and/or service does not intend to collect data about visitors to our website who are younger than 16 years, unless they have their parents’ or guardians’ permission. However, we cannot check whether a visitor is older than 16.

We advise parents to involve themselves in the online activities of their children in order to prevent data about their children being collected without parental permission. If you are convinced that we have collected personal data concerning a minor without this permission, please contact us via and we will remove this data.


The goal for which and the basis on which we process personal data

Prooff processes your personal data for the following reasons:
● To conclude a payment
● To send our newsletter and/or advertising leaflet
● To be able to phone or email you if necessary to provide our services
● To inform you of changes to our services or products
● To offer you the opportunity to create an account
● To deliver goods and services to you
● Prooff analyses behaviour on the website in order to improve the website and to align our offer of products and services with your preferences.
● Prooff follows surfing behaviour across various websites in order to align our products and services with your requirements.
● Prooff also processes personal data when we are legally required to do so, such as the data we require for our tax returns.


Sharing personal data with third parties

Prooff does not sell your data to third parties and will only make it available if this is necessary for the implementation of our agreement with you or to comply with a legal requirement. We can use the services of the Processors to process your data, for example, to store your data or host the website. We conclude a processing agreement with these companies in order to ensure they treat your data with the same degree of security and confidentiality.

The Processors will only process your data in accordance with our instructions and never for their own purposes. At all times, Prooff remains responsible for this processing. The Processors we make use of include: Website built by Vruchtvlees, CRM by SuperOffice, Navision by Microsoft and Outlook.

We are allowed to transfer data to organisations outside the European Union if one of our Processors is located outside the European Union. However, personal data will only be transferred to countries and organisations that offer an adequate level of protection; a level which meets the standards of the Relevant Data Protection Legislation.


Cookies or similar technology which we use

Prooff uses functional, analytical and tracking cookies. A cookie is a tiny text file that is placed in the browser of your computer, tablet or smartphone when you first visit this website. Prooff uses cookies that have a purely technical functionality. These ensure that the website works properly and that your preferred settings are remembered, for example. These cookies are also used to ensure the website operates efficiently and optimally. In addition, we place cookies that remember your surfing behaviour so that we can offer you customised content and advertising. We ask you for your permission to place these cookies when you first visit our website.

You can read comprehensive information about the cookies we place and how we use them in our cookie statement: 

You can also opt out of cookies by setting your internet browser so that it no longer stores cookies. Moreover, via the settings of your browser, you can also delete all the information previously saved.


View, correct, or remove data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to Prooff processing your personal data; furthermore, you have the right to data portability. This means that you can submit a request to us asking us to send a computer file, containing the personal information we hold on you, to another organisation specified by you.

By sending an email to:, you can submit a request to inspect, correct, remove, or transfer your personal data, as well as asking to have your consent withdrawn or objecting to the processing of your personal data.

Prooff also wants to draw your attention to the fact that you have the option of filing a complaint with the national supervisory authority (the Dutch Data Protection Authority) if - in your opinion - we are processing, or have processed, your personal data unlawfully. To do so, please use the following link.


How we secure personal data

Prooff takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at


Most recently amended on 1 June 2018